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Complaints and Resolving Issues
Raising and solving problems politely.
There is a problem
A phrase to say a difficulty or issue has come up
This is not what I ordered
A phrase to say the item received is not what was requested
I would like to make a complaint
A formal phrase to report dissatisfaction with a product or service
Can you fix this?
A request to repair or correct something that is wrong
I want a refund
A request to get your money back for an unsatisfactory purchase
This is not acceptable
A phrase to say a situation or product does not meet expectations
I have been waiting a long time
A phrase to express impatience after a long wait
Who is responsible?
A question asking which person is in charge of handling an issue
I expected better
A phrase to say the quality was lower than anticipated
Let us find a solution
A phrase suggesting both sides should work together to fix a problem
I understand your frustration
A phrase to show empathy for someone who is unhappy
I apologize for the problem
A formal phrase to take responsibility for an issue
