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On the Phone Formal
Formal and business phone calls.
Company ... how may I help?
A formal greeting used when answering a business phone call
Which department do you need?
A question to direct a caller to the correct part of a company
Please hold
A phrase asking the caller to wait on the line
I will connect you
A phrase to say you are transferring a call to another person
He is not available now
A phrase to say someone cannot take a call at this moment
May I take a message?
A question offering to record information for an absent person
Please leave a message after the beep
An instruction on a voicemail to record after the signal
Your contact number?
A question asking for the phone number to call someone back
We will contact you
A phrase to say someone will reach out to you
Sorry to take your time
A polite apology for using someone's time during a call
Thank you for your call
A polite phrase to end a professional phone conversation
Have a good day
A phrase said when parting to wish someone a pleasant day
