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Complaints and Resolving Issues
Raising and solving problems politely.
我想投诉关于...
I would like to make a complaint about ...
wǒ xiǎng tóusù guānyú ...
这不符合我的期望
This does not meet my expectations
zhè bù fúhé wǒ de qīwàng
...有问题
There is a problem with ...
... yǒu wèntí
我对此不满意
I am not happy about this
wǒ duì cǐ bù mǎnyì
你们能解决这个问题吗？
Can you resolve this?
nǐmen néng jiějué zhège wèntí ma?
我想要退款
I would like a refund
wǒ xiǎng yào tuìkuǎn
这不是我点的
This is not what I ordered
zhè bù shì wǒ diǎn de
我想和经理谈谈
I would like to speak with the manager
wǒ xiǎng hé jīnglǐ tán tán
你能帮我解决这个问题吗？
Can you help me with that?
nǐ néng bāng wǒ jiějué zhège wèntí ma?
你们的退货政策是什么？
What is your returns policy?
nǐmen de tuìhuò zhèngcè shì shénme?
我期待得到迅速解决
I expect a prompt resolution
wǒ qīdài dédào xùnsù jiějué
谢谢您的理解
Thank you for your understanding
xièxie nín de lǐjiě
